At Pop n Rock Limited, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, attend our events, or purchase a membership.
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
Pop n Rock Limited
Registered in England and Wales
Email: [email protected]
2. What Information We Collect
We may collect and process the following personal data:
- Contact Information – name, email address, phone number, postal address
- Account Details – login credentials, choir group membership, attendance history
- Payment Details – processed securely via third-party providers (e.g. Stripe, PayPal); we do not store card information
- Usage Data – your interactions with our website or online resources
- Marketing Preferences – your choices about how we contact you
3. How We Use Your Information
We use your data to:
- Provide access to choir rehearsals and online resources
- Manage term-based memberships and send updates
- Process payments and issue invoices
- Track attendance and manage group participation
- Send you important service announcements
- Send newsletters and marketing (only with your consent)
4. Lawful Basis for Processing
Under UK GDPR, we rely on the following legal bases:
- Contractual necessity – to deliver the services you’ve signed up for
- Legal obligation – to comply with UK tax, accounting, and other laws
- Consent – for optional communications like newsletters
- Legitimate interests – such as improving our services and safeguarding members
5. How We Store and Protect Your Data
Your data is stored securely and access is limited to authorised staff only. We use industry-standard measures to protect against loss, misuse, or unauthorised access.
We retain your data only for as long as necessary to fulfil our services or meet legal requirements.
6. Sharing Your Data
We do not sell your data. We may share it with:
- Service providers who support our website, email services, and payment processing
- Legal or regulatory authorities if required by law
- Choir leaders or facilitators for legitimate operational purposes
All third parties are required to handle your data in accordance with data protection law.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion of inaccurate data
- Object to or restrict our use of your data
- Withdraw consent for marketing at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, email us at [email protected]
8. Cookies
Our website may use cookies to improve your browsing experience. You can manage cookie preferences in your browser settings. For more information, see our Cookie Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or posted on our website.
10. Contact Us
Questions, concerns, or requests? Get in touch:
Pop n Rock Limited
Email: [email protected]